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Coronavirus Information


This page gives a useful list of contacts and sources of further information on issues relating to Coronavirus.
Please follow the guidance: stay home, protect the NHS, and save lives.

1. NHS Scotland 


NHS Scotland Covid-19 general information 


2. NHS Contacts


If you have a medical emergency please call 999


If you think you have Covid-19 symptoms, please see here:


Only phone 111 if: 

  • your symptoms worsen during home isolation, especially if you're in a high or extremely high risk group

  • breathlessness develops or worsens, particularly if you're in a high or extremely high risk group

  • your symptoms haven't improved in 7 days

If you have a medical emergency during home isolation, phone 999 and tell them you have Covid-19 symptoms. 


Covid-19 Helpline

NHS Scotland has set up a free helpline - 0800 028 2816 - to help with any questions you have about Covid-19 that you cannot answer online. 

This helpline is open from 08.00 am to 10.00 pm each day. 

For all non Covid-19 medical needs please contact your regular GP surgery as usual to make an appointment. 


 3. Scottish Government


Scottish Government Covid-19 general information 


Scottish National Helpline

For those without a network of support who are at a high risk of contracting Covid-19

0800 111 4000

This helpline is open between 09.00 am to 05.00 pm daily


Looking Beyond Lockdown: 

Scottish Government publication on how decisions will be taken by the Scottish Government to control Covid-19 while restoring a degree of normality to everyday life  


4. The Scottish Parliament Information Centre (SPICe)


Provides impartial, factual, accurate information and analysis in support of Scottish Parliament business

Covid-19 information 

5. East Renfrewshire Council

ERC Covid-19 general information 


ERC Business Support


ERC What is Shielding?


6. Voluntary Action East Renfrewshire


For assistance with coordinating food and other services for those in the high risk category 

0141 876 9555




Covid-19 Business helpline 


0800 024 1222

Opening times: Monday - Friday 08.00 am - 04.00 pm


Business Support 


8. Job Retention Scheme


9. Advisory, Conciliation and Arbitration Service (ACAS)


0300 123 1100

Opening times: Monday - Friday 08.00 am - 06.00 pm


10. Women's Aid Scotland 


Helpline: 0800 027 1234


11. Citizen's Advice Bureau East Renfrewshire 

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