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Coronavirus Information

 

This page gives a useful list of contacts and sources of further information on issues relating to Coronavirus.
Please follow the guidance: stay home, protect the NHS, and save lives.

1. NHS Scotland 

 

NHS Scotland Covid-19 general information

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19 

 

2. NHS Contacts

 

If you have a medical emergency please call 999

 

If you think you have Covid-19 symptoms, please see here:  https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/coronavirus-covid-19-general-advice

 

Only phone 111 if: 

  • your symptoms worsen during home isolation, especially if you're in a high or extremely high risk group

  • breathlessness develops or worsens, particularly if you're in a high or extremely high risk group

  • your symptoms haven't improved in 7 days

If you have a medical emergency during home isolation, phone 999 and tell them you have Covid-19 symptoms. 

 

Covid-19 Helpline

NHS Scotland has set up a free helpline - 0800 028 2816 - to help with any questions you have about Covid-19 that you cannot answer online. 

This helpline is open from 08.00 am to 10.00 pm each day. 

For all non Covid-19 medical needs please contact your regular GP surgery as usual to make an appointment. 

 

 3. Scottish Government

 

Scottish Government Covid-19 general information

https://www.gov.scot/coronavirus-covid-19/ 

 

Scottish National Helpline

For those without a network of support who are at a high risk of contracting Covid-19

0800 111 4000

This helpline is open between 09.00 am to 05.00 pm daily

 

Looking Beyond Lockdown: 

Scottish Government publication on how decisions will be taken by the Scottish Government to control Covid-19 while restoring a degree of normality to everyday life 

https://www.gov.scot/news/looking-beyond-lockdown/  

 

4. The Scottish Parliament Information Centre (SPICe)

 

Provides impartial, factual, accurate information and analysis in support of Scottish Parliament business

Covid-19 information

https://spice-spotlight.scot/2020/04/24/coronavirus-covid-19-constituency-support-updated-19-march-2020/ 

5. East Renfrewshire Council

ERC Covid-19 general information

https://www.eastrenfrewshire.gov.uk/coronavirus?relatedarticleid=10695 

 

ERC Business Support

https://www.eastrenfrewshire.gov.uk/article/10695/Business-support

 

ERC What is Shielding? 

https://www.eastrenfrewshire.gov.uk/article/10812/Shielding---people-at-high-risk#What%20is%20shielding%20and%20what%20does%20it%20mean?

 

6. Voluntary Action East Renfrewshire

 

For assistance with coordinating food and other services for those in the high risk category

https://www.va-er.org.uk/ 

0141 876 9555

 

7. HMRC

 

Covid-19 Business helpline

https://www.gov.uk/government/organisations/hm-revenue-customs/contact/coronavirus-covid-19-helpline 

 

0800 024 1222

Opening times: Monday - Friday 08.00 am - 04.00 pm

 

Business Support

https://www.gov.uk/coronavirus/business-support 

 

8. Job Retention Scheme

 

https://www.gov.uk/government/organisations/hm-revenue-customs/contact/coronavirus-covid-19-helpline

 

9. Advisory, Conciliation and Arbitration Service (ACAS)

 

https://www.acas.org.uk/coronavirus

 

0300 123 1100

Opening times: Monday - Friday 08.00 am - 06.00 pm

 

10. Women's Aid Scotland

 

https://womensaid.scot/ 

 

Helpline: 0800 027 1234

helpline@sdafmh.org.uk

 

11. Citizen's Advice Bureau East Renfrewshire

 

https://www.cas.org.uk/bureaux/renfrewshire-citizens-advice-bureau 

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